Privacy Policy

PelliApp's Privacy Policy

We aim to provide matrimonial services to you continuously at PelliApp, an online matrimonial portal. We respect your right to privacy. In an effort to protect that right, we have drafted a privacy statement that applies to all matrimonial Websites and applications under the PelliApp umbrella. Please note that you are providing personal information on your own volition. By accessing/using the website/apps and/or providing your information, you accept that your information will be collected, used, stored, and processed in accordance with these Privacy policies. You may not use or access this website/app if you do not agree to the use of your information.

PelliApp collects what kind of information from you?

PelliApp is a platform for advertising that offers targeted advertising services for the purpose of matchmaking ("Service"). Our website requires some personal information from users in order to provide the services. This information is displayed on the website/app on behalf of the user to find a life partner who matches their values. In order to provide the service, you hereby consent to the collection and processing.

While you are utilizing our services, we gather the following types of information:

i. Information you provide; and

ii. Information you did not submit directly

iii. Information that we obtain through others

1. Information you provide

You need to provide the following information to use the service:-

• Your personal data is shared with us at the time you register for our service, including your name, your gender, your date of birth, your contact details, your educational qualification, your job details, your photos, your marital status, and sensitive personal information, including your identity proofs, health information, and caste or tribe.
• You may submit your success stories and photos with your testimonials.
• If you choose to participate in a survey, contest, promotion, or event, you voluntarily supply information about yourself.
• Our customer service team receives the details you provide. (We use the information to monitor and to make sure that our services are better and to give you better service).

2. Information you did not submit directly

User activity

Your activities on our services are recorded, including the date and time you logged in, the features you used, the searches you conducted, the clicks you made, and the pages you visited, as well as your interaction with other users.

Information about the device

Our website collects information such as your IP address, your device ID and type, app and device-specific settings, browser type and version, and operating system, as well as identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

Text message permissions

User Consent: By using our app and opting for SMS registration, you agree to receive SMS messages from us. These messages may include important updates, account verification codes, and promotional content.

Message Frequency: We will send SMS messages to your registered phone number as needed, but we will not engage in excessive messaging. Message frequency may vary depending on account activity and preferences.

3. Information that we obtain through others

We also receive information about you from others in addition to what you voluntarily provide, such as:

4. What do we do with the information we collect?

Following are the ways in which we use the information we collect:

• Providing the Service to you requires the use of the information provided by you.
• Account management
• Customer support is provided
• Our services are being studied, analyzed, and improved based on your use of them
• Provide you with information on services, promotions and offers that may interest you by email or phone.
• Offer you relevant matches and allow other users to see your profile.

5. Where does your information get shared?

Unless otherwise specified on the website/app or explained herein, the website does not sell, rent, share, trade, or give away any information about you.

With law enforcement agencies

Our policy is to disclose your personally identifiable information when it is required by law. We may also share information when required to protect our rights, other members, and/or to comply with a judicial proceeding, court order, or legal process served on our website/app.

6. What are your options for accessing and/or controlling your information?

Information management tools are available to you. If you are logged into your PelliApp account, you can access, rectify, and update information you have provided to us about yourself.

An EU, UK or California member has the following privacy rights in addition to the ones outlined above

• Reviewing your data. Depending on the jurisdiction, you may be entitled to look at the personal information we maintain about you (right of access, right of portability or variations on these terms may apply). Please write us at team.pelliapp@gmail.com if you would like a copy of your personal information.
• To request a deletion of any information we hold about you, or to object to the reprocessing of your information, please write us at team.pelliapp@gmail.com. We may, however, need to retain some information if we need to keep records, complete transactions, or because we need to comply with applicable laws.
• You may request information about another user through our service, such as a copy of any messages you received from him or her via our service. Before you can obtain this information, he or she must contact us and provide their written consent.

Furthermore, it may be impossible for us to comply with certain requests to object to the processing of your personal information, particularly if such requests would prevent us from being able to provide our services to you. Without your date of birth, gender, or contact information, we cannot provide our services.

In order to facilitate your request, we may ask you to provide proof of identity for your protection and the protection of others.

7. How do we maintain the security of your information?

No security system can guarantee absolute security and due to the inherent characteristics of the Internet, we can't guarantee that any data during transmission through the Internet, while stored on our servers, or otherwise in our care, is entirely safe from unauthorized access.

8. What is the retention period for your information?

During the course of using our service and as required/permitted by law, we will keep your personal information.

After the deletion of your account, your information is usually deleted or anonymized, unless a requirement arises to comply with legal obligations, fraud prevention, to protect the integrity of our website, to enforce our agreements, to resolve disputes, to support business operations, and to further develop and improve our Services. Our information is retained to improve the quality of our services, and we do not use it to identify you personally, but only to analyse the use of our Services.

9. Tools for tracking cookies and other data.

Various technologies, such as cookies and web beacons, are used by us and our partners to collect information about how you use our website/app. To learn more about why and how we use Cookies, read our Cookies Policy and other tools that you can use to control their use.

10. Where can I find out if PelliApp's privacy policy has changed?

To ensure you are always aware of what information we collect, how we use it, and when we disclose it, we will send you a notification/SMS communicating any changes to our privacy policies. We will notify you by notification/SMS if we decide to use your personally identifiable information differently than what was stated at the time it was collected. We will ask you for your permission before using your information in this way and act accordingly.